When purchasing products, You (Buyer) have the option to terminate the agreement without giving reasons within 14 days. This reflection period commences on the day after receipt of the product by You (Buyer) or a representative designated in advance by You (Buyer) and announced to us.
During the cooling-off period, You (Buyer) will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If you (Buyer) exercise your right of withdrawal, you (Buyer) will return the product to us with all accessories supplied and - if reasonably possible - in the original condition and packaging, in accordance with the reasonable and clear instructions provided by the us.
If You (Buyer) wish to exercise your right of withdrawal, you are obliged to inform us of this within 2 days of receipt of the product. You (Buyer) must make this known using the model form. After You (Buyer) have indicated that you wish to exercise your right of withdrawal, you (Buyer) must return the product within 5 days. You (Buyer) must prove that the delivered goods have been returned on time, by means of submitting proof of shipment.
If, after the expiry of the periods referred to in paragraphs 2 and 3, you (Buyer) have not indicated that you wishes to exercise your right of withdrawal or have not returned the product to us, the purchase final and no refund is possible anymore.

Model withdrawal form

(only complete and return this form if you wish to revoke the agreement)
To:
Rare Plants NL / Floralí Licensing BV
PO Box 1072
2282 CB Rijswijk
Netherlands
info@florali.biz

I/We (*) hereby inform you that I/we (*) revoke (*) our agreement regarding the sale of the following goods/supply of the following service (*):

Ordered on (DD-MM-YYYY):
Order number:

• Received on (DD-MM-YYYY):
• Consumer Name (s):
• Address consumer (s):
• IBAN bank account :
• Signature of consumer(s) (only when this form is submitted on paper)
• Date (DD-MM-YYYY):

(*) Delete what is not applicable.

Effective Date: February 23, 2024

Welcome to the Privacy Policy of https://rare-plants-nl.com. This document outlines how we collect, utilize, and share your personal information when you visit our website or engage in transactions with us.

**Information Collection:**
When you visit our website, we automatically gather certain data about your device, such as your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information about the specific web pages or products you view, referring websites or search terms, and your interactions with our website. This automatically collected information is termed "Device Information."

We employ various technologies for collecting Device Information, including cookies, log files, web beacons, tags, and pixels.

When you make a purchase or attempt to do so, we gather certain details from you, including your name, billing and shipping addresses, payment information (such as credit card numbers or PayPal), email address, and phone number. This information is referred to as "Order Information."

In this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.

**Managing Cookie Consent:**
We utilize cookies to enhance your browsing experience and provide top-notch service and security. To grant or revoke your consent for cookies, please visit our Cookie Preferences page.

**Utilization of Personal Information:**
We primarily use Order Information to fulfill orders, process payments, arrange shipments, and provide invoices or order confirmations. Additionally, we use this data to communicate with you, evaluate orders for potential risks or fraud, and, in alignment with your preferences, deliver information or advertisements about our products or services.

Device Information aids us in identifying potential risks and fraud (particularly through IP addresses) and enhancing and optimizing our website. This includes generating analytics on customer browsing patterns and interactions, as well as evaluating the efficacy of our marketing and advertising efforts.

**Sharing Your Personal Information:**
We may share your Personal Information with third-party service providers to assist us in utilizing this information as described above. For instance, we utilize Shopify for our online store and Google Analytics to comprehend customer behavior on our website. You can review their privacy policies for further details.

Additionally, we may disclose your Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights.

**Behavioral Advertising:**
We may utilize your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. You can opt out of targeted advertising via various platforms.

**Your Rights:**
If you are a European resident, you possess certain rights regarding your personal information, including the right to access, correct, update, or delete it. Please contact us if you wish to exercise these rights.

**Data Retention:**
We retain Order Information for our records unless you request its deletion.

**Changes to Privacy Policy:**
We reserve the right to update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

**Contact Us:**
For inquiries about our privacy practices or to file a complaint, please contact us via email at info@florali.biz or by mail at the provided address.

**External Sites:**
While our website may contain links to other websites, we are not responsible for their privacy practices once you leave our site. Please review their privacy policies for more information.

**Email Policy (Communication, Promotion):**
We may send you emails under various circumstances, such as account creation, order updates, newsletter subscriptions, or promotional activities. By engaging with us through these channels, you consent to receive such communications.

The cutoff time for submissions is 22:00 (GMT+01:00) Central
European Standard Time, based on the time-zone of Amsterdam.

The order processing time, from Monday to Friday, typically ranges from 1 to 3 days.

We strive to ship within 5 business days after receipt of payment of your order.

The delivery time for your order is estimated to be between 4 to 8 days, Monday through Friday.

Shipping is through the following partie:

- DHL